Maître d' May 2023 – October 2023 • Utilized communication and collaboration skills to improve communication between front-of-house and kitchen teams, resulting in a 15% increase in service speed and overall dining satisfaction • Cultivated relationships with regular patrons, leading to a 30% increase in repeat business, contributing to a 15% growth in overall revenue. • Enhanced customer satisfaction ratings by 20% through the implementation of personalized guest service strategies and prompt issue resolution. Reservationist April 2022 – April 2023 • Managed incoming reservation requests through phone and email, achieving an average booking accuracy rate of 98%. • Maintained a customer satisfaction rating of 95% by providing personalized assistance, resolving guest inquiries, and accommodating special requests. • Reduced no-show rates by implementing reminder calls and email confirmations, resulting in a 10% decrease in reservation cancellations. improve these resume bullet points
Certainly! Here are the improved resume bullet points that emphasize your achievements and skills more effectively:
Maître d'
May 2023 – October 2023
Reservationist
April 2022 – April 2023
These revisions focus on action verbs, quantify achievements, and highlight the impact of your contributions, making your experience more compelling to potential employers.