Enhancing Guest Satisfaction and Team Coordination in Service Industry

• Monitored guest satisfaction through surveys and feedback, achieving a 95% positive rating and addressing issues promptly, leading to a 20% improvement in overall service ratings, demonstrating strong communication and problem-solving skills. • Coordinated with a team of 15+ staff to manage high-volume guest traffic, resulting in a 25% improvement in seating turnaround and a 20% reduction in wait times, showcasing effective teamwork and organizational skills.

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• Achieved a 95% guest satisfaction rating through effective monitoring and prompt issue resolution, resulting in a 20% improvement in service ratings.
• Coordinated a team of 15+ staff to enhance seating turnaround by 25% and reduce wait times by 20%, demonstrating strong teamwork and organizational skills.