• Managed over 200 daily online reservations using OpenTable, maximizing seating efficiency to fulfill 95% of guest requests during peak hours, displaying strong attention to detail. • Utilized CRM software to maintain detailed guest preference records, driving a 15% increase in repeat customers through personalized service, demonstrating data management skills. • Resolved booking conflicts and last-minute changes efficiently, accommodating special requests monthly by leveraging a dynamic reservation database system, showcasing problem-solving abilities. rewrite these statements for my resume. make them concise, each starting with strong action verb.